Introduction to UK graduate study Essay Example | Topics and Well Written Essays - 1000 words

Introduction to UK graduate study - Essay Example This reflective essay is a personal reflection about a study module, i.e. introduction module of the UK graduate study and the aspects that I have learned from the module. In the module, I have studied about individual presentation and group presentation, direct and indirect quotation, report writing and essay writing and also about ‘how to write and use the different references’. This module has been of immense benefit and has helped in developing my basic concepts and understandings in various critical aspects that I will require to use not only throughout my graduate degree program but also throughout my life. The introduction to the UK graduate study module has helped me not only to gain practical knowledge and develop my skills related to various key facets such as individual presentation and group presentation method but has also helped to instil within me a sense of cohesion and group bonding. A study module is developed with an aim to provide module-specific skil ls, discipline specific skills and also personal and key skills. The aim of any module is to develop within an individual critical thinking ability, problem solving ability, ability to judge and analyse an available peace of research to correlate and integrate with actual requirement by judging the strengths as well as weaknesses of an available research. I have also been able to learn these key factors through the introduction module. Through the course related to individual presentation, I have been able to learn aspects such as self-management, independent studying capacity, problem solving skills as I had to integrate my learning in the module with the subject matter, i.e. topic provided (University of Exeter, 2011). The group presentation course also helped me to learn basic skills of giving presentation such as searching for relevant data for preparing the slides, preparing slides with relevant contents, distributing overall slides among entire group efficiently, using of verb al and non-verbal language as well as developing body language while speaking. I have also been able to learn and develop persuasive skills and strategies, time management skills, group behaviour skills through presentation course in my module which will be of immeasurable benefits throughout my career (McCarthy & Hatcher, 2002). Another extremely valuable learning that I have acquired through the module is related to report and essay writing. â€Å"Writing is a uni-directional process of recording pre-sorted, pre-digested ideas† (Taylor, 1981). Writing an essay is observed as ‘hi-directional movement’ between two aspects, i.e. content as well as written form. I have also been able to learn various facets on how to integrate my thought process in a written form. This has also helped towards improving my language and vocabulary skills along with my planning and coherent writing skills (Taylor, 1981). Report writing course has also helped me to learn and develop my written communication skills along with the ability to present and use appropriate data and content from various sources such as academic sources. The use of graphs as well as relevant statistics along with writing a report in a proper framework have been all learned by me within the course framework. Both essay and

Apple corporate responsibility to the customers Essay

Apple corporate responsibility to the customers - Essay Example According to its vision, the organization has been quite responsive in inculcating the value of its Corporate Social Responsibility (CSR) when dealing with the customers. Fundamentally, due to its aspiration to create customer value and employee satisfaction, the organization has developed a ‘Corporate Charity Matching Program’ to keep its employees motivated and driven towards efficiency in rendering quality services to its customers (Apple Inc., 2013; Somo, n.d.). One of the major ethical issues witnessed by Apple when performing its operational activities is often argued to be its rapid innovation concerns. It is in this context that Apple has been focused on inculcating rapid innovations of its products which has not only reduce the span of product life cycle, but has also increased its challenges in terms of customer loyalty and brand awareness. For instance, due to the rapid innovations of its product line, the customers are likely to become unresponsive to the new brands launched along with possess a feel of dissatisfaction due to the decreasing span of product life cycle. Emphasizing on this particular issue, the aim of this study is to identify the initiatives taken by Apple in performing its CSR with efficiency from a customer point of view. The discussion will thus initially focus on studying the CSR initiatives majorly followed by Apple and further emphasize on learning the implications of its CSR initiatives on the customers. Based on the understanding obtained, few recommendations will also be provided for Apple to perform more efficiently when dealing with the customers. Corporate Social Responsibility (CSR) Performed by Apple to Customers Apple acts quite responsibly in incorporating highly efficient codes of conduct with its intention to comply with various ethical responsibilities including all the suppliers and distributors in the organization and therefore ensuring quality throughout its supply chain. Apple also emphasizes on im plementing effective CSR strategies that would integrate greater awareness and responsible conscience among the management in offering highly innovative products to its customers through effective productivity, ensuring profitability for the organization to a large extent (Apple Inc., 2013; Chun, 2011). However, in its marketing practices, the company has been focused on rapid innovations, which has given rise to certain ethical issues in relation to quality standards, privacy assurance, intellectual property rights, customer loyalty and patent law infringement risks among others. For instance, because Apple extensively focused on product innovation at frequent instance, comparatively more than its rivals, it also has to witness substantial pressure in terms of preserving product quality which needs improvement on a consistent basis. Such rigorous emphasis on product quality along with innovation not only requires huge expenditure in the research and development process, but also in creases the risk of quality errors resulting in ethical hazards and customer dissatisfaction. To be illustrated, after the introduction of iPhone 4 by Apple, it was noted that customers had to face various difficulties due to the reception error in the gadget caused because of faulty antenna interference. Apple, in order to resolve the reception problems, provided free bumpers as well as cases for a limited period of time but had to suffer from rising expenditure as well as reducing customer loyalty